New Company Launch: Cotential

cotential_full__finalCan you believe February is already almost over? I don’t know about you, but, for me, 2014 is moving fast, and it’s showing no signs of stopping! As you know, I kicked off the new year by launching Cotential, a firm dedicated to unleashing the connected potential of people everywhere to solve pressing challenges.  Getting Cotential up and running this month has proven both nerve-racking and extremely exciting. With the start of any growing company, there is a lot of preparation and work to be done in a short period of time. However, it’s that burst of activity right at the beginning that makes launching a new company so exciting. It has been incredible to watch Cotential grow so quickly in just a few weeks, and I am grateful for all of your support in promoting Cotential’s goal of creating a more informed and inspired world through a more connected world.
 
As I have realized recently, it really is my network of connections and resources that have made the launch of Cotential possible. Just as I hope to show people through my company, Cotential, it is possible for you too to use your networks in our increasingly connected world to make your goals happen—whether it’s starting your own company like I did, driving the growth of your business, or jumpstarting innovation within your organization.  To learn more about how you can use your innate connected potential—your cotential—to achieve breakthroughs, check out this guide on Unleashing Cotential.
 
As 2014 races forward, cheers to a year full of opportunity, success, and unlocked human cotential. I spent last week leading a keynote panel on The Value of Networks at Social Media Week with leading executives from Bloomberg and CNN and am off to California and South by Southwest next week. 

The year is in full steam! 

 

Stop Working: Build Your Life’s Work in 2014

Red2000 | Dreamstime Stock Photos | Stock Free ImagesThis is a season for 'productivity' tips and resolution mania. But this year, I'm uninterested in focusing on "planning my work and life" and instead focused on building my life's work. Instead of organizing my life around my work, I'm more interested in organizing my work around my intention in my life. When we reframe productivity or daily tasks as doing the work that matters, it's not about tasks or technologies, it is about having a passion for the challenge we choose to face. So this new year, instead of searching for the next health or work tip, figure out what in your story, in your values calls you to act and makes you want to create something that matters, and you'll reach farther than you'll ever expect. 

This statement, from the inspiring Dr. King, exemplifies the essence of building a life's work:

"Whatever your life's work is, do it well. A man should do his job so well that the living, the dead, and the unborn could do it no better." – Martin Luther King, Jr.

What is your life's work in 2014?

Happy New Year!

Webinar- The Advent of Sparring and What it Means for High Performing Teams

Sparring ButtonTraditional mentoring takes a top-down approach—senior people give advice and junior staff are supposed to zip their lips and take notes. But old models don’t work in our multi-generational, global workforce where the traditional corporate hierarchy must be transcended in order to respond to rapid change.

Innovation Sparring Zones are spaces of power-free collaboration that create an optimally innovative, responsive, and flexible environment for ideas to germinate and grow by leveraging the groups’ collective experience, differing viewpoints and strengths. The result? Friction-free communication, an open flow of ideas and profitable collaboration. This provides new tools for a new era of collaboration and conflict.In our webinar, I’m going to go into detail on how you can use Sparring to:

  • Learn to harness productive conflict and spar with your team in a way that brings results, more ideas, and greater execution

  • Learn what questions to ask, which suggestions to make and how to adapt their styles to the styles of those on their team

  • How to measure the ROI of innovation sparring zones to make it a productive result for your bottom line to drive results

When is the Webinar?

Presenter: Me! Erica Dhawan

Format: The Advent of Sparring and What It Means for High Performing Team

Day: Wed, November 20 2013

Time: 2 PM EST – 11 AM PST (US and Canada)

To reserve your spot in the webinar (spaces are limited), click HERE.

Join the Facebook Event here and Get the FREE Sparring Script here.

How to Stop Wasting Time

We have all felt like we've wasted time–but what does it really cost us? See below for this top notch infographic on Wasted Time in the Workplace.

Wasted Time in the Workplace - Infographic
Time Doctor – Track your time. Track your team’s time. Know EXACTLY what is REALLY going on.

Webinar – 4 Ways to Unleash Connectional Intelligence to Achieve Business Breakthroughs

Connectional IntelligenceWe're not tapping into the cognitive surplus of our interconnected age. Everyone has the capacity to link up with people, power, ideas, information and resources, and on an operatic scale. Humans have always been connected, but until now we've never had the capability or the tools to connect to one another on this scale, and no one has cracked the code as to how we can take all our passions, interests, initiatives, innovations and outrages, and go big with them. That's where Connectional Intelligence comes in. In partnership with Saj-Nicole Joni, I have developed a proprietary process, Connectional Intelligence, that helps leaders and organizations consistently deliver transformative results by discovering and leveraging the value of relationships and networks.

In our webinar, I’m going to go into detail on how you can use Connectional Intelligence to:

I’ll tell you:

  • Why organizations that value growth, innovation and excellence must include connectional intelligence as part of the role of every leader
  • How to use tools to harness Connectional Intelligence without causing resistance and how to leverage the connective capacity of every employee
  • How to strengthen teams by transforming disconnects into trust points
  • How to innovate and implement best practices that maximize each person's contributions

Get ready, I'm going to drop some serious knowledge.

When is the Webinar?

Presenter: Me! Erica Dhawan

Format: A complete breakdown of the 4 Ways to Unleash Connectional Intelligence

Day: Wed, October 30 2013

Time: 2 PM EST – 11 AM PST (US and Canada)

To reserve your spot in the webinar (spaces are limited), click HERE.

Join the Facebook Event here and Get the Connectional Intelligence White Paper here.

The Power of Serendipity

I've spent the last three weeks on the West Coast, first at Downtown Project, then HATCHfest, then Summit Series weekend and wanted to give a real update on me (given my delayed blogging this month).

First, I spent a week at Tony Hsieh's new Downtown Project initiative. I had come out here in July for Catalyst Week (here's my video from the event) and decided to come back to work on exploring the Connectional intelligence of this community –boy I did. 

First of all, if you don't know yet, the Downtown Project is trying to change downtown Las Vegas to the most community focused city in the world. The most interesting thing I learned is that every time a city grows, it becomes more productive and effective. Every time a company grows, it becomes less productive. As a result, Zappos is learning how to be more like a city as it scales while growing a city next to it with the Downtown Project. It is an amazing 350M dollar social experiment and one that time will tell will be discovered more.

My week included the following:

–Attended Zappos's all hands quarterly meeting, which included circus performers, Deal or No Deal and Price is Right games, TED talker Yo Yo performer, National Geographic's Jason Silva, and open employees Q&A with executives. I hadn't seen this level of "company fun" ever before.

–Zappos is unleashing a powerful new social technology called Holacracy, which is a governance structure with no employees (only partners), no managers (just distributed authority, and no owners controlling it (just investors along for the ride). No organization at this growth stage has every tried it. Medium is one example of a group that uses Holacracy. Like many things Holocracy models the pioneering nature of Zappos and an aspiration to build a bottom up decision governance structure and open corporate culture as it scales.

–I was most touched by the open, quirky culture of Zappos–the idea that everyone is weird and to let your own uniqueness shine. The People team were incredibly passionate and forward thinking about how to use the concept of "collisions" to grow a diverse, connected comapny.

My next journey was at HATCH, an amazing collaborative community of 100 of the world's creative thinkers in Bozeman, Montana. I had never been to Montana, so this was really fun and new.   I found myself next to everyone from Tim Gruber, the inventor of Siri to now a dear friend Mike North, founder of Reallocate and Prototype This on the Discovery Channel. Most importantly, everyone was thinking about how to push the edge in the most creative ways possible. An experiment we went through was asking: what keeps you up at night? What challenge are you trying to overcome? Then we worked in carefully matchmaked diverse group to work towards actually solving the challenge. Then we connected people with 2 mentors with similar types of challenges to help each other solve it. It was one of the best raw and real events I've ever been to.

Last but not least was Summit Series weekend a week later. Summit Series has been a well-known tribe and known to be a fascinating view of "Connectional intelligence", having just bought an entire mountain, a 40MM investment and getting together in a powerful way to create their own new version of an Aspen Institute. It truly felt like an interesting meeting of the minds and time will tell how this community grows.

Here's what I'm learning from my trip about Connectional Intelligence: Our greatest sources of help are where we least expect it. I learn the most not from the "big speaker" but from the new person sitting next to me, the person that is brainstorming a new way of solving a problem or might have had an interesting resource on questions to ask ourselves. They helped me think the most critically about my book on Connectional Intelligence and why we need diverse crowds to shift the edge. 

So, now to you, how are you going to surround yourself in new "crowds" to help push your thinking and prepare for serendipity to create your next breakthrough? How do you open up your own curiosity to learn? You never know where it could come from, so you just need to dive in!

Creating Connections That Matter

You know those people who command a room as soon as they walk in? There’s just something about them. It’s not their clothes, their haircut, or their fashionably late arrival. It’s more about the way they carry themselves; something of their essence demands to be noticed.

For the rest of us, the act of getting noticed does not come as easily. It’s something only achieved through careful thought, planning and practiced action. But with today’s ever-growing collection of mediums for social and business connection, networking has never been more relevant. Knowing the right people — and forming a solid relationship with each of them — can, at times, have a greater impact on your career trajectory than your education background and experience, combined.

I'm excited to share my new slideshare: How to Get Noticed, Hired or Anything You Want that highlights my top lessons from my own journey. Enjoy! And sign up for the Get Noticed Workbook here that comes with it!

 

3 Ways to Boost Your Innovation

I had the most fun time doing a webshow on Connectional Intelligence with the wondrous Shama.tv! In this episode, we talk about what it means to have Connectional Intelligence in business, key ways to boost innovation and what Bollywood dancing has to do with it all. Be sure to watch until the end for a little surprise–some dancing! yes, I'm serious.

Here are 3 ways you can increase your Connectional Intelligence –

1) Spend 15 minutes every day connecting to new sources of perspective outside your normal perspective  (different news source, forum, conference etc).

2) Schedule 2 conversations with millennials or people you think differently from you on a regular basis.

3) Take the Connectional Intelligence Test at ericadhawan.com/cxq

 

5 Innovation Lessons I Learned on the Dance Floor

The greatest leadership lessons I’ve learned have occurred on the dance floor. Dancing is an experiential form of being, learning, and doing. Moving your muscles helps you understand things in totally new ways.

I’ve danced my whole life. I’m a Bollywood dancer, but I'm also a globally recognized leadership expert, and I use movement in all my work. Through movement, I believe we can inspire creativity, deep listening, and cross-generational learning.

Why movement? Our minds and bodies are intrinsically linked; movement acts as a messenger between the two. When we can understand our own and others’ movements, our capacity to collaborate and harness our intuition skyrockets. And growing research in many disciplines–from neuroscience to sports medicine, from psychology to anthropology–supports these ideas.

Here’s what I’ve learned from all those years of hip shaking and shimmying:

1. Partnership

Dance teaches us about the push and pull of partnership, intellectually, viscerally, and kinetically. Dance partners learn how to work together, move together, listen to each other, and to move past missteps. Dance teaches trust. As innovators, we do the same. Our collaboration in teams and groups allows us to open up new ways of working with others, sometimes taking the lead and sometimes following. Regardless of who’s leading, we’re always in partnership with a larger movement or organization.

2. Adaptability

Harvard leadership expert Ron Heifetz uses the metaphor of dance throughout his renowned book on The Practice of Adaptive Leadership. When we adapt as innovators or move as dancers, we test new variations of working. This adaptability brings together the physical, emotional, and intellectual that all feeds our work as innovators. Learning new steps and combination in a dance is a challenge in a controlled setting and freedom within safety. Just learning a new dance move helps develop neuro-pathways and makes us more adept at solving problems in any area of our life. By giving yourself challenges in movement, you rewire your brain and have greater capability in your work.

3. Variation

In dance and in innovation, we often focus on a "final event." Learning variation allows innovators to practice the process of discovery in their work lives. Twyla Tharp, choreographer and author of The Creative Habit: Learn It and Use It For Life, asked her dancers to reverse their moves as if they were a mirror of themselves. This small variation created a whole new dance form called inverse variation. Similarly, an innovative leader can quickly test new variations of working and then decide which works best rather than talking on and on ad nauseum.

4. Inquiry

The questions we ask ourselves as dancers are questions we should ask ourselves as innovators. Think of your work as a piece of art you create. What is the rehearsal process? What does hardship look like? How is it structured? What’s holding the piece together? What judgments are you coming up with? How do you sustain yourself?

5. Audience

Building an audience as an innovator or dancer is about who you can connect with. Most people attend a performance because they’ve been encouraged to or they see that it relates to their interests. Ask yourself: What conditions do I want to build for success? Much of it is about sharing your ideas early on with others and embracing them, like you would in a first dance performance. Additionally, as in dance, the most important part of business innovation is the process of surfacing the knowledge in the room to use it in a different way. Innovators are given permission to see, comment, or fix. However, so much of innovating is observing and noticing and getting more voices in the room.

This post first appeared at Fast Company.

5 Best Companies for Employee Engagement

Business leaders in America have been programmed to view Capitalism as an "anything goes" system, where competition is king. For example, as long as business leaders are playing by the rules, it's apparently okay for wages to be distributed unevenly throughout the organization. For example, the top executives are being paid more than 100x that of the average worker. After all, only the CEO works really hard right?

Wrong. A new era of leadership is beginning to catch fire and the days of profits, profits, profits are slowly coming to an end. Stakeholders want more from their companies. Companies that are getting on board with stakeholder demand for doing what is good and just for their employees are the ones who are winning.

Billy Joel, it’s time to rethink your tune.  It is not enough to simply conduct business to make money in today’s environment.  Companies must go the extra mile to do what is right for their people and invest in them what they want to get out of them. 

Take a look at how Five Companies are thriving in today’s environment of increased employee engagement:

1.     GOOGLE:  Google offers its employees a workplace that combines work and play. Complete with scooter parking stalls, free late afternoon espresso shots, healthy snack bowls, and a full service gym, Google is working to provide a workspace that people appreciate and ultimately work harder for. Sure it is an investment for Google to offer these perks to over 50,000 employees all year. However, the investment is clearly worth it with Google stock selling at $889 per share and consistent reports of year over year increases in growth rate. 

2.     SAS:  SAS employees, and their families, have free access to a massive gym featuring a weight room and a heated pool. They also have an on-site health care clinic, staffed by physicians, nutritionists, physical therapists, and psychologists–all for free! Deeply discounted child care is available and additional no-cost work-life counseling is offered to employees. They’ve had 37 consecutive years of record earnings coming in at $2.8 billion in 2012.

3.     WEGMAN’S FOOD MARKETS:  Employees of this grocery food chain are encouraged to reward one another with store paid gift cards for good service. Many workers like it there so much that one in five employees are related to each other, as so many referrals take place.  Wegmans has also been known to offer chartered jets to fly all new full-timers to Rochester to be welcomed by CEO Danny Wegman.  With turnover rates far below that of other retailers, Wegman’s future is promising.

4.     DREAMWORKS ANIMATION:  At this movie studio, fresh-juice trucks visit the headquarters location to distribute free smoothies, and employees are given stipends to personalize workstations.  Parties are frequently held after large projects are completed where company artists are encouraged to share their personal work.  Revenues for this company were over $706 million in 2011.

5.     ZAPPOS.COM:  Zappos CEO Tony Hsieh is relocating headquarters to Las Vegas where he is spending $350 million to develop the entire neighborhood, dubbed the Downtown Project, so employees will have access to great places to live and socialize too.  The company employees a full time life coach, and last year Zappos.com reported 0% voluntary turnover.

Guest Post by April Anderson. April is a researcher at Erica Dhawan Group and currently a MBA candidate at Baruch College in Organizational Psychology with a passion for women & leadership, social enterprise, and management development theory.  Find April here.