Humans rely heavily on body language to connect and build trust. Depending on who you ask, 50-80% of the meaning we take away from conversations comes from the other person’s body language—so what do we do in a world where most of our collaboration and problem solving happen behind a screen? In this module, you’ll learn the elements of refining a hybrid work team agreement and how to build a culture of digital teamwork.

Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? And how is related to the anxiety epidemic? In this module, we’ll discuss common sources of digital anxiety, how to deal with them, and how to avoid causing them yourself. 

Remember how it felt when your boss looked you in the eye, gave you a firm handshake, and genuinely thanked you for your work? The cues we use to show our appreciation—a smile, a thank you note, a high five— are either invisible in our digital world or simply take too much time and effort to implement. In this module, you’ll learn how appreciation drives engagement and gain practical strategies to show your team members that they are respected, trusted, and valued. 

The problem with digital body language is that there is no guidebook—we each intuit different meanings to the same digital cues based on our backgrounds. This disconnect leads to misunderstandings, passive aggressive behaviors, and hurt feelings. In this module, you’ll learn how to drive collaboration with actionable tools to get your team organized and speaking the same language.

Because of common digital disconnects, teams are often plagued with fear, uncertainty, and a lack of confidence in each other. In this module, you’ll learn how to foster an empowered team, reduce groupthink behavior, and create psychological safety on your teams. 

Trust Totally is the result of a 360-degree implementation of the Laws of Digital Body Language that we learn earlier in the course. A team that Trusts Totally is primed for industry-defining innovation. In this module, you’ll learn how to put together Value Visibly, Collaborate Confidently, and Communicate Carefully to supercharge your teamwork.

Erica Dhawan has been guiding the leaders of the world’s largest and most successful corporations for a decade. If there’s one thing she’s learned, it’s how to translate executive presence into our ever-evolving world. In this module, Erica provides guidance on how to stand out as a leader across digital platforms. 

When remote work was first becoming common, digital communications were dubbed by some to be the great equalizer. They speculated that our unconscious biases would dissapear when we couldn’t always see the people we were interacting with. They were wrong. What do we miss when we don’t tap into our own digital teams’ diversity of experiences and judgments? Short answer: too much. In this module, you will discover proven methods to strengthen engagement, productivity, and morale across gender, generational, and cultural divides.