If 2020 has taught us one thing, it’s that the same tools that connect us – emails, text messaging, Slack, Zoom, and so on – can erode the very thing we need to drive innovation: effective collaboration.
Email replies that show up a week later. Video chats full of “oops sorry no you go.” Ghosting! Our digital tools are wrought with behaviors that lead to widespread miscommunication, passive aggression, and lower engagement at work.
In this on-demand course, you will build a shelf of lifelong tools to identify your Digital Body Language strengths and opportunities and implement intentional changes that will make you a better listener, leader, and doer.
With the lessons from the course, your teams will feel motivated, aligned and ready to break silos regardless of distance. You will kill unneeded emails and meetings, reduce cross-team dysfunction, and enhance accelerated collaborations.
Digital Body Language Expert™ is an in-depth online course that you can access anytime, anywhere, in any part of the world. When you register, be given immediate access to all the course materials, so if you’d like to watch it all, you can immediately or set a weekly pace to build new habits.
This course is perfect for one individual to improve the Digital Body Language culture of your organization.
Humans rely heavily on body language to connect and build trust. Depending on who you ask, 50-80% of the meaning we take away from conversations comes from the other person’s body language—so what do we do in a world where most of our collaboration and problem solving happen behind a screen? In this module, you’ll learn how to translate body language into cues embedded in digital communications.
Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? And how is related to the anxiety epidemic? In this module, we’ll discuss common sources of digital anxiety, how to deal with them, and how to avoid causing them yourself.
Remember how it felt when your boss looked you in the eye, gave you a firm handshake, and genuinely thanked you for your work? The cues we use to show our appreciation—a smile, a thank you note, a high five— are either invisible in our digital world or simply take too much time and effort to implement. In this module, you’ll learn how appreciation drives engagement and gain practical strategies to show your team members that they are respected, trusted, and valued.
The problem with digital body language is that there is no guidebook—we each intuit different meanings to the same digital cues based on our backgrounds. This disconnect leads to misunderstandings, passive aggressive behaviors, and hurt feelings. In this module, you’ll learn how to drive collaboration with actionable tools to get your team organized and speaking the same language.
Because of common digital disconnects, teams are often plagued with fear, uncertainty, and a lack of confidence in each other. In this module, you’ll learn how to foster an empowered team, reduce groupthink behavior, and create psychological safety on your teams.
Trust Totally is the result of a 360-degree implementation of the Laws of Digital Body Language that we learn earlier in the course. A team that Trusts Totally is primed for industry-defining innovation. In this module, you’ll learn how to put together Value Visibly, Collaborate Confidently, and Communicate Carefully to supercharge your teamwork.
Erica Dhawan has been guiding the leaders of the world’s largest and most successful corporations for a decade. If there’s one thing she’s learned, it’s how to translate executive presence into our ever-evolving world. In this module, Erica provides guidance on how to stand out as a leader across digital platforms.
When remote work was first becoming common, digital communications were dubbed by some to be the great equalizer. They speculated that our unconscious biases would dissapear when we couldn’t always see the people we were interacting with. They were wrong. What do we miss when we don’t tap into our own digital teams’ diversity of experiences and judgments? Short answer: too much. In this module, you will discover proven methods to strengthen engagement, productivity, and morale across gender, generational, and cultural divides.
This course is made for anyone who engages in hybrid communication – so, basically, everyone. Erica works with everyone from teachers and doctors adapting to remote work to the world’s leading international organizations that have been working digitally to some extent for many years. If digital communication has ever caused you anxiety or if you’ve ever experienced a digital misunderstanding, this course is for you.
No. This course is an investment in your personal growth and career development. Because Erica’s work is the first of its kind, there is no related association or group to provide certification in digital body language. If you’ve completed the course and would like a certificate of completion, please email firstname.lastname@example.org with the email that you used to register for the course. Additionally, Erica offers train-the-trainer workshops for corporate trainers and HR professionals who would like to facilitate DBL workshops for their own teams. For more information on train-the-trainer programs, email email@example.com.
The concepts in this course are not fundamentally different than those in the book. However, the video format allows Erica to dive deeper into certain topics. In addition, the course provides you access to a group of your peers, downloadable worksheets, an on-demand keynote presentation, and monthly Q&A sessions with Erica.
At the moment, we are unable to accommodate group discounts. To set up a workshop or webinar for your group, email firstname.lastname@example.org.
Your enrollment includes lifetime access to the course!
The time commitment is up to you. The course modules are fully on-demand, so you can take the course at your own pace and come back to it anytime.
Erica Dhawan is a globally recognized leadership expert and keynote speaker helping organizations and leaders innovate faster and further, together. Erica has spoken, worldwide, to organizations and enterprises that range from the World Economic Forum to U.S. and global Fortune 500 companies, associations, sports teams, and government institutions. Named as one of the top management professionals around the world by Global Gurus, she is the founder and CEO of Cotential – a company that has helped leaders and teams leverage twenty-first-century collaboration skills globally. Her writing has appeared in dozens of publications, including Fast Company and Harvard Business Review. She has an MPA from Harvard Kennedy School, MBA from MIT Sloan, and BS from The Wharton School.