Three Questions to Ask Yourself About Your Actions

Image courtesy of Stuart Miles / FreeDigitalPhotos.net

Image courtesy of Stuart Miles / FreeDigitalPhotos.net

Since action is ultimately what leadership is all about –  it’s remarkable how often we turn the work of action into a test of how much "we do" rather than an opportunity to enhance motivation, deepen commitment, and create opportunities for leadership development of others. When pursuing any important work, it is critical to "check in" to understand WHY you are doing work tasks, WHO you are developing, and HOW you are solving problems.

Here are three questions you must ask yourself to reflect on any work actions you do:

  • First, does it solve the problem at hand? Did you get done what you set out to do? Are there more books in the school, for example? Did more money get allocated to the business?
  • Second, does it strengthen the organization? Did it deepen understanding, build relational commitment, and generate new resources, people, and ideas?
  • Third, does it facilitate the learning of individuals who take part in the action? Did people learn, did they gain confidence, were they energized – or were they completely burned out?

​What are you learning from your responses to these questions?

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My 2013 Commencement Address

Sewickley Academy 2013 graduation ceremony. Photo by Jason CohnThis Sunday I had the distinguished honor of being the keynote commencement speaker at my high school, Sewickley Academy in Pittsburgh, PA. The theme of the address was to "Choose Excellence", to urge graduates to choose excellence, to pick a path and master it and to be the most inspiring version of themselves they can be.

Addressing my high school in a commencement speech was an amazing opening for growth for me. The truth is: I spent most of my high school experience treating myself as 'not good enough' and always felt it was awful to be 'the nerd' in high school. Then when I wrote my speech, I realized that so many of the "inspirational messages" I was writing were the things I had felt I needed myself. So, in essence, it was really a speech to myself, a speech to call myself to excellence and create space for the young graduates to do the same. It also made me realize that how easy it is to get stuck in an 'old story' about my high school experience, so many years later–which was finally transformed during the ceremony in a beautiful way.

What negative self talk from your school days still keeps you in your 'old ways'? If you were to write a speech to your 18 year old self what would it say?

Here's mine. 

2013 Sewickley Academy Commencement Speech

How to Manage Generation Y

Want to learn who millennials are, why your company need them, and how to keep them at your company? This infographic below does an awesome job showcasing the answers.

Some highlights are: 

  • By 2014, 36% of the US workforce will be millennials
  • Millennials are the most diverse generation ever
  • 65% of millennials said the opportunity for personal development was the most influential factor in their current job
  • 43% of millennials have liked over 20 brands on Facebook
  • 71% of millennials would like to work abroad

Here it is!

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7 Ways on How to Use a Mentor and Sponsor

Calvin4021 | Dreamstime Stock Photos | Stock Free Images

Calvin4021 | Dreamstime Stock Photos | Stock Free Images

A few years ago, I met my first sponsor.  I’d had many mentors in my life, but I had always heard it was a sponsor who could ultimately change your life and career.

While a mentor is someone whose highest value is when you are in room with them, providing you advice and skills to grow your career, a “sponsor” is someone whose highest value is when you are not in the room with them — such as advocating for your next promotion and making connections to senior leaders both inside and outside of your company.

My sponsor and I weren’t just the typical advisor-advisee relationship; we became what I call “sparring partners.” Every time we met, we had really important conversations that shifted the direction of my thinking through deep questioning. I asked her for help getting promotions, debated big decisions with her, and began to gain new opportunities just by the conversations she had with others when I wasn’t in the room. Looking back, making the most of my first sponsor relationship changed my life.

Now I take a very different approach. Everyone can have their own sponsors, but they need to learn how to make it worthwhile for both parties.

Want to make the most of the sponsors in your life? Here are seven ways to shore up your relationship:

  1. When looking for sponsors, reach out to them first with what you want to achieve. They are there to help you create your future reality, but you need to define what your future reality is for them first.
  2. Be clear on what a sponsor can do, and what makes sense to ask him or her. Don’t ask for too much at the beginning. Nurture the relationship and show that you’re worth it based on your skills, expertise and potential.
  3. Ask your sponsor for help. It can make all the difference in your career, from raises to promotions. In fact, according to research in The Sponsor Effect, without a sponsor behind them, “The majority of unsponsored men (67%) and women (70%) resist confronting their boss about a raise; with a sponsor in their corner, nearly half of men and 38% of women summon the courage to negotiate. A sponsor confers a statistical career benefit of anything from 22 to 30%, depending on what’s being requested (assignment or pay raise) and who’s asking (men or women).” (More on the findings here.)
  4. Recognize your value to the sponsor. Sponsors want to hear your perspective, understand your challenges and help you grow. Find ways to support them and ask them about their challenges — you’ll be surprised how much value you can add back!
  5. Reach out to sponsors who are different from you. The days when sponsors tended to choose protégés who looked like them (and everyone else in the senior group) are disappearing. And that’s leading to a culture shift. You never know what you can learn. Male sponsors and sponsors from different sectors and cultures can be great advocates for young women. Get out of your comfort zone and build your own personal sponsors.
  6. Learn how to use offline and online sponsors. In-person meetings with sponsors are much more helpful than emails or phone calls. Be prepared to know and ask for what you need when you are in proximity to them. Don’t expect email responses all the time. Give them a call, or plan time to meet them. Share with them that they are on your personal board.
  7. Be careful if you work for a sponsor. Sponsors who work with you will have a set of loyalties to others; thus, you must be careful in managing this sponsor relationship. A sponsor should be someone who can go to bat to support you — even if you’d like to leave the company.

This post first appeared at Forbes.com.

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8 Ways to Avoid Being Overwhelmed

Justincz | Dreamstime Stock Photos | Stock Free Images

Justincz | Dreamstime Stock Photos | Stock Free Images

You know the feeling. You start to feel terrible, like you’re falling behind in your business or career and not being productive at all. Time & Productivity out of whack? Yeah, I’ve totally been there too.

The biggest myth about productivity isn’t about tips, its about focusing on what you really want to do. . But it involves finding ways to do things more efficiently on everyday basis.

There are some simple tools to make it happen—when you try for yourself. Here are my Top 7 Key Productivity Tools:

1)    Never log onto Facebook or Twitter the first thing in the day. The night before, think of the two things that must get done and write those down. When you get them done, you’ll feel productive.

2)    Make a “Do Less” List: Steve Jobs told his management team—we need to do less, not more. Provoke your company or organization to do less by noticing what you’ll do less of each month.

3)    Check your email three times a day..MAX. Stop checking email so much. You know what I’m talking about.

4)    Use Boomerang. Schedule your messages so you can be more available and accessible and reach people at the best time.

5)    Use Rapportive. Pull up social networks in the sidebar of your gmail account.  It will show you their Linked in profile, last 5 tweets, and their Facebook page. A quick way to connect with others.

6)    Use Google Voice. Sends text message transcription of the voicemails you receive to your email.  

7)    Use Evernote. Hands down—a super productive online tool to organize your files, notes, and top articles.

8)    Try Instapaper. Want to save articles so you can read them later? Instapaper is your answer!

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Connect with me. It’s conference season.

ConferencesIt's conference season. The months of May and June are always a "connection" time of year with lots of movement and events going on, as well as opportunities for us to connect.

Why do conferences matter? Conferences are self-selected communities of people who come together around a shared cause. Conferences are places for inspiration, connection, and vision to be created. They are also places filled with hallways where random connections are created that can turn into fruitful friendships, projects, and long-term relationships (this is the best part!).

So you might ask–why are conferences still important in our digitized, video-based world? Conferences introduce us to people who want to talk about topics we are passionate about as well. They allow us to talk about points of view, problems, opportunities, and even wild ideas. Let's face it–Twitter and Instagram started at a conference.

What conferences will you be attending over the next few months? How will you create space to connect with 'old' and 'new' people in your life? During conference season this year, I am excited about traveling to speak at many amazing events with some of the best and brightest executives and high potentials in cities around the world. So where will I be? Here are upcoming events I'll be at. I would love to meet you personally and get blog readers together. Comment below if you'll be in town and or can join one of my keynotes or sessions. I'll be speaking on Connectional Intelligence, Innovation, Leadership and Creating Breakthroughs across Multi-Generations. I promise to offer some Bollywood too (if there is strong interest of course!)

1) KPMG Shared Services Conference Keynote, Unlock Generations through Connectional Intelligence New York, May 8-9

2) White House Office of Public Engagement, World Economic Forum, D.C, May 10

2) American Society for Learning and Development National Conference, Dallas, May 18-21

3) Blake's Unleash the Power of Generations Keynote, Toronto, May 29-30

4) ATKearney Partners retreat, Connectional Intelligence session, June 4-5

5) Huffington Post Women's Conference, New York, June 6

6) Sewickley Academy graduation commencement Keynote (my high school!), Pittsburgh, June 9

7) StartingBloc Institute Keynote, New York, June 10

8) The Future Work Institute's Emerging Majority Conference, Millennials Connectional Intelligence session, New York June 11-12

9) Working Mother Media Social Media Summit, New York, June 14

10) Society for Human Resource Management Annual Conference, Chicago, June 17-18

11) World Domination Summit, Portland, Oregon, July 5-7

12) Toastmasters International Convention, Connectional Intelligence session, Cleveland, August 7-8

Come see me speak or say hello! I'd love to chat about your innovation and leadership challenges and see how I can be of service.

 

5 Ways of Letting Go of Behaviors Holding You Back

Want to let go of what's holding you back? There are plenty of ways to make it happen. Here are the 5 behaviors that may be holding you back and how to let go of them in order to do the work that matters most. 

1.Feeling Guilty: You know when your are feeling guilty? Its awful right? You have a sense that you can't connect and that you need to do more. You have this bad feeling about a relationship or a commitment and cant do anything about it. Instead: Reframe guilt. It is just a signal that you need to reinvest in how you are managing your role relationships, as a employee, wife, daughter, friend, colleague, or whatever may be. Instead of just 'feeling guilty', remember that you are in the process of renegotiating loyalties and defining the type of leader you want to be. Guilt can feel like a signal of disloyalty, when in fact it is a process of renegotiating loyalty.

2. People Pleasing. It is natural to want to fit in with what others say or want. However, people pleasing is a selfish act because it is all about making ourselves "feel better." Instead remember that people pleasing is fed by the ego and it wastes our time and energy from doing really important work in the world. The world needs your best, not your people pleasing. 

3. Choosing to be liked instead of respected. Choosing to be liked is easy, choosing to be respected can change everything. While sometimes respect and like ability are correlated, they aren't always. When you step into your power, while some people will stop 'liking you' when you value yourself differently, the same amount of people will come up and thank you for being bold, or doing something that others don’t like but you believe in. Being respected is a more empowering feeling than anything else, we all deserve it, we just need to create it for ourselves. 

4. Excessive Complaining: Yes, you know what I'm talking about. We all have times where we are upset and want to complain, vent, or just be angry. And it's healthy and normal, until it gets excessive. Complaining only keeps us in a negative cycle or pattern so we need to move resentment or frustration into a place of acceptance to do work that matters.  

5. Listening to advice from everyone. How many of you have friends and family that are FULL of advice…that makes NO sense? Your parents will tell you to stay in the same job forever or your friend tells you you're not cut out for something. Well, advice is only as relative as it is to the person. We have to choose what advice we listen to so we don't hold back from doing what we really want in the world and unleash our potential. 

 

Are there other ways you let go of behaviors holding you back? 

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10 Tips to Become the Most Successful Person You Know

Image courtesy of Stuart Miles / FreeDigitalPhotos.net

Image courtesy of Stuart Miles / FreeDigitalPhotos.net

The best definiton of success involves having a clear sense of what impact means to you and making it happen. Part of my mission is to help you create explosive success so you get big things done (and make your life matter and create impact through the power of innovation and connectional intelligence.)

Here are 10 tips to become the most successful person you know.

1. When facing any change, understand what is at stake. Change gets made when we see what on the table matters and make real tradeoffs. We evaluate the tradeoffs rather than making rushed decisions.

2. Focus on deepening your insight, rather than gathering information. You can watch a lot of reality TV or read 3 thoughtful books –you choose. Deepening insight in a one hour phone call can be much more impactful than 10 hours of internet research. Figure out how to get the insight you really need. 

3. Know Your Rhythm. Know what "rhythms" work best for you. Are you a morning or night person? When do you do your best work? Find ways to use your energy more effectively. 

4. Be Politically Saavy. Recognize, understand and leverage the centers of influence and power within your environment.  Always see big picture and integrate this knowledge into your decision-making.

5. Find Champions that will change your life. Build and maintain a rich network of mutually valued relationships that provide opportunities for mentorship, sponsorship and community as you advance.

6. Think of strategy as a hypothesis rather than a prediction. Think of strategy as a verb, not a noun. We never start with a plan and end with the same plan. When we dive in, we often discover new ways of thinking.  Strategy is about about adapting and learning from real experiences.

7. Don't wait for a "perfect answer." Start with what you know and work your way to a solution.

8. Build an Game Plan in 3 month increments. Every few months, get committed to achieving new clearly defined outcomes and acting with purpose in order to produce results that are meaningful and measurable.

9. Find Sanctuaries that you use to decompress. Find places of rest to rejuvenate. For me it's the dance floor, home, and reading a book. What are yours? 

10. Share your story. By telling others how you came to be who you are, you create space to connect with listeners, increase your visibility and move people to act. Never hold back from sharing your story with anyone you seek to build a relationship with.

I truly hope these 10 success tips have been valuable to you. And that I’ve been of service. Your success and impact in life is what we need most. Please protect it and make it happen.

Any other tips made you successful? Please share below!

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The Answer That Changes Everything

The answer that changes everything is..

I don't know.

It's the I don't know which leads to believing that you don't have all the answers, that you can't solve all the problems alone, that you might not know what to do. This answer lets you realize that you can ask for help and you have more to learn (or unlearn).

This is the answer that lets you start asking the more important questions like: 

Who can help us solve this problem? How can we collaborate with them?

Where can we go to better think through this problem? What should we be reading, seeing, or attending?

What do we need in order to solve this problem? What skills or resources can we use?

Remember you don't need all the answers you just need the guts to say I don't know in order to create a space to generate real solutions. 

 

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What the Boston Marathon taught me

I have lived in Boston for 4 years (minus my summers). For much of it, I didn't treat Boston like home. It was a place where I went to school, studied, researched, and just more recently moved permanently with my husband less than two months ago.

But today changed all that. In the hours that have passed since the explosions (a 15 minute walk from my home), my fellow Bostonians have responded with offers of housing, donations of blood, large supplies of food, and dedicated medical care. I am so deeply humbled by the connectedness of Boston right now–from opening homes to guests using Google Docs to people searches on People Finder to many donating blood (after running a marathon) or offering whatever they can to victims and families. This is #courage. The whole country has responded with prayers, volunteers, and contributions. 

I am also watching how we are using our Connectional Intelligence powerfully in this disaster. Cell phones in Back Bay were shut off, trains stopped and airports closed. So instead, the threads on Facebook and Twitter guided us. Google Docs gave many visiting marathon runners a home. Google People Finder allowed us to find one another. YouTube gave us a glimpse of what was really happening on Boylston St. The world has changed and we have the capacity to move faster to help one another through it all. 

I feel terribly sad for our loss but also immensely proud of our human spirit and the connectedness that we have to come together in times like this and beyond. No matter how oppressive the darkness, the light in people always shines through. For more light, here are a few of the many stories of kindness in Boston. I love this city.